Cookie policy (EU)

This cookie policy was last updated on 1 September 2026 and applies to citizens and lawful permanent residents of the European Economic Area and Switzerland.

1. Introduction

Our website, https://thebeautyplantfactory.com (hereafter "the website"), uses cookies and related technologies. For simplicity, all these technologies are referred to as "cookies". Below we explain how cookies are used on our website.

2. What is a cookie?

A cookie is a small, simple file sent with the pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored in it may be sent back to our servers, or to the servers of the third parties concerned, on a later visit.

3. The cookies we use

3.1 Strictly necessary cookies

These cookies make the website work. They are set without your consent because the site cannot function without them, which the ePrivacy Directive expressly permits.

• PHPSESSID, keeps your session while you browse (basket, sign-in state). Retention: until the browser is closed. Set by us.
• cart_token, links your basket to your browser so its contents are still there when you come back. Retention: 30 days. Set by us.

3.2 Statistical cookies

We use Google Analytics 4 to understand how the website is used and to improve it. These cookies are only set once you have given your consent. Until then, Google Consent Mode blocks all storage: analytics and advertising storage are set to "denied" by default.

• _ga, _ga_*, distinguish visitors and sessions in an aggregated way. Retention: up to 13 months. Set by Google.

For more information, please read the Google privacy policy.

3.3 Advertising cookies

We do not currently place any advertising or cross-site tracking cookies. Should that change, the consent banner will ask for your permission first and this policy will be updated.

3.4 Technical cookies from our infrastructure provider

Our website is served through Cloudflare, which may place strictly necessary cookies to protect the site against automated attacks. These cookies do not track you across websites.

4. Payment

Payments are handled by Stripe. You are only in contact with Stripe at the moment of payment, and Stripe places its own cookies at that point to secure the transaction and prevent fraud. We never store your payment details. Please read the Stripe privacy policy.

5. Consent

The first time you visit our website, we show you a banner explaining cookies. Nothing other than the strictly necessary cookies is stored before you make a choice. As soon as you accept, you allow us to use the categories described in this policy. You can change your mind at any time through the banner, or by deleting the cookies in your browser.

6. Enabling, disabling and deleting cookies

You can use your browser to delete cookies automatically or manually. You can also specify that certain cookies may not be placed, or ask to be warned each time a cookie is set. See the help section of your browser for these options.

Please note that our website may not work properly if all cookies are disabled. If you delete the cookies in your browser, they will be placed again, with your consent, when you next visit.

7. Your rights regarding personal data

You have the following rights regarding your personal data:

• You have the right to know why your personal data is needed, what will happen to it and how long it will be kept.
• Right of access: you have the right to access the personal data we hold about you.
• Right to rectification: you have the right at any time to complete, correct, have deleted or have blocked your personal data.
• If you give us your consent to process your data, you have the right to withdraw that consent and to have your personal data deleted.
• Right to data portability: you have the right to request all your personal data from the controller and to transfer it in full to another controller.
• Right to object: you may object to the processing of your data. We will comply, unless there are grounds that justify the processing.

To exercise these rights, please contact us using the details at the bottom of this policy. If you have a complaint about how we handle your data we would like to hear about it, but you also have the right to lodge a complaint with the supervisory authority (the data protection authority).

8. Contact details

For questions or comments about our cookie policy, please contact us using the following details:

Nature AZ Laboratory
Place de la Mairie, 48260 Recoules-d'Aubrac
France
Website: https://thebeautyplantfactory.com
Email: [email protected]
Telephone: +33 (0)4 66 47 70 32